Terms & Conditions

Terms and Conditions

1. Acceptance of Terms
By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, you are prohibited from using the website.

2. Prohibition on Dealing with Sanctioned Countries
This website will NOT deal with or provide any services or products to any individuals or entities in OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with UAE laws.

3. Payment Confirmation
Once a payment is made, a confirmation notice will be sent via email within 24 hours of receipt of payment.

4. Refund Policy
Refunds will be processed as per the company’s policies and will be made to the original mode of payment. Refunds will typically take 5-10 business days to process, depending on the financial institution’s timeline. For more details, refer to our Refund Policy page.

5. Delivery/Shipping Policy
We offer several delivery options to suit your needs:

● Standard Delivery: Delivery is available only within the UAE and typically takes 3-5 business days.
● Customized Items: Customized items require 40-60 working days for processing before shipping. Delivery timelines depend on the complexity of the design and the availability of materials.

For detailed information, refer to our Shipping Policy page.

6. Privacy Policy
Any personal information collected on this website will be handled in accordance with our Privacy Policy. Your data will be used solely to enhance your shopping experience, process orders, and provide customer support. For full details, please read our Privacy Policy.

7. Limitation of Liability
The website and its content are provided “as is” without any warranties of any kind. The company shall not be held liable for any damages, including but not limited to indirect, incidental, or consequential damages arising out of the use of this website or its products.

8. Amendments to Terms
The company reserves the right to amend these terms and conditions at any time without prior notice. Users are advised to review the terms regularly to stay informed of updates.

Governing Law

“Any purchase, dispute, or claim arising out of or in connection with this website shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE).”

Explanation of Governing Law Clause:

● This clause ensures that any legal matters, including disputes and claims, are subject to the laws of the UAE.
● If any issue arises, UAE courts will have jurisdiction.
● It reinforces compliance with local laws and regulations, providing clarity for users and reducing potential legal ambiguities.

Additional Recommendations

1. Contact Information

Provide a clear section with contact details for customer support or legal queries. Example:

● Email: sales@blossomhome.ae (for all inquiries)
● Phone: +971 566853244

2. Cookies Policy
This website uses cookies to enhance user experience and analyze website traffic. By continuing to use this website, you consent to our use of cookies. For more details, read our Cookies Policy.

3. Accessibility Statement
Show commitment to accessibility by including an Accessibility Statement. Mention efforts to make the website user-friendly for everyone, including individuals with disabilities. Example:
“We strive to make our website accessible to all users. If you encounter any issues or have suggestions for improving accessibility, please contact us at sales@blossomhome.ae.”

4. User Agreement Confirmation
To ensure compliance and clarity, add a user agreement checkbox at checkout. Example:
“I have read and agree to the Terms & Conditions and Privacy Policy.” This step confirms users have acknowledged and agreed to your policies before completing a transaction.