Shipping Policy

Shipping Policy

1.⁠ ⁠Delivery Policy

1.1 After placing an order and generating an invoice you put , a customer service representative from Blossom Home will contact you to schedule the delivery time and date. If you need to change or reschedule, please notify us at least 2 days before the scheduled date.

1.2. Standard delivery will be made within 5 working days after order placement. If it’s a pre-order item, the delivery time will be provided on the product page. Next-day delivery options are available if chosen.

1.3. Delivery times may vary due to unforeseen circumstances. You will be notified of any delays and provided with the next available slot.

1.4. It’s the customer’s responsibility to provide accurate address details. Blossom Home is not responsible for delays or misdeliveries due to incorrect or incomplete address information.

1.5. Ownership of the product transfers to the customer upon delivery.

1.6. Please inspect all items before signing the delivery receipt. If any product is found faulty, report it immediately to Blossom Home at [support@blossomhome.ae].

2.⁠ ⁠Storage Policy

Customers must take delivery of purchased goods within 30 days from the purchase date. After this period, a 10% storage charge will apply for the next 60 days.
After 60 days, the order will be canceled. Any amounts paid will be retained as storage compensation, and the goods may be resold.

3.⁠ ⁠Delivery Charges

3.1. Domestic Delivery (UAE)
For Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah, Fujairah, Al Ain, Ajman, Umm al Quwain, and Khorfakkan:
Free delivery for orders above AED 5000.
AED 30 will be charged per/Kilometer charge for orders below AED 5000.

3.2. West Areas (UAE)
For Al Wagan, Al Sila, Madinat Zayed, Bu Hasa, Al Ruwais, Asab, Al Khis, Ghiyathi, and Al Hamra:
AED 500 delivery fee for orders under AED 15,000.
Free delivery for orders above AED 15,000.

3.3. Next-Day Delivery (UAE)
AED 300 delivery charge for next-day delivery in the UAE.

4.⁠ ⁠Shipping outside UAE. (United Arab Emirate).

4.1 Shipping Outside UAE
Customers are responsible for all shipping costs for deliveries outside the United Arab Emirates. Blossom Home will provide the required documents for international shipping.

To facilitate the shipping process, customers are required to provide the complete and accurate shipping address to Blossom Home. We will coordinate the delivery of the items to the designated shipping company in Dubai, who will handle the loading and shipment to the destination.
Please note that any additional costs, including but not limited to customs duties, taxes, handling fees, or other charges incurred during the shipping process, are the sole responsibility of the customer

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